wi-fiOn numerous occasions in recent months, laptops and devices running Windows 8, 8.1 and 10 have been encountering the same wireless network issue. It might be that you have switched on your laptop, connected to your wireless network and noticed that you have no Internet access. You have tried to “Troubleshoot problems” and then received the error message “Wi-Fi does not have a valid IP configuration”.

This issue can be resolved by taking the following steps:
  • Right-click on the Start button on the bottom-left of your screen
  • Select Device Manager from the list
  • Once Device Manager opens, click on the arrow symbol or plus symbol beside Network adapters
  • Within this list, one of the items will include the following keywords: “Wi-Fi network adapter/Wireless network adapter” or similar.
  • Right-click on this particular item and click on Uninstall then press OK.
  • Restart your laptop and then connect to your Wi-Fi as normal. You may be prompted to enter your Wi-Fi password and then you will be able to connect.