How to burn ISO disc images in Mac OSX
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To burn an ISO disc image to a CD or DVD in Mac OSX you need to do the following; Go into Disk Utility (Go, Utilities and Disk Utility in the finder context menu.) Open the ISO image you want to burn with Disk Utility (via “Open with” in the … Read More

Change the privacy settings in Facebook
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There are three places that you can go to change the privacy and security settings on a Facebook account. To access the settings you need to logon to Facebook and then click the gear icon on the top right hand corner. Privacy Settings I suggest setting “Who can see my … Read More

SBS not showing users in the SBS Console or POP3 Connector
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I came across an issue where a user account that was not created via the SBS Console was not showing up in the SBS Console or in the POP3 Connector.  To get the user to show in the console you need to do the following; 1. Open Active Directory 2. … Read More

Convert Documents to PDF
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We are often asked how to convert documents to PDF and I recommend BullZip PDF Printer to do this. Once installed you simply open the document you want to convert, choose to print it and select BullZip as the printer.  You will then be asked where you want to save … Read More

Take a screenshot on a Mac
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Below are the keyboard combinations that you can use to take a screenshot on a Mac; Command-Shift-3 – This takes a screenshot of the entire screen and saves it to your desktop. Command-Shift-4, then select an area – This takes a screenshot of the selected area and saves it to … Read More

Setting the default program to open files in Windows
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I often get calls from people saying that they are trying to open a file and the wrong program is opening it.  This is easily sorted by doing the following steps (I will use a PDF file in this example); 1. Close all running programs (email, internet etc.) 2. Click … Read More

Creating an Image Backup on a Windows 7 PC
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It is easy to take an image backup of your PC in Windows 7 which you can use to restore your entire system. All you need is a removable hard drive (you can also backup to DVD and network but a hard drive is much easier) and then to follow … Read More

Siri turns against Apple
with No Comments The rivalry between Microsoft and Apple is heating up again. In a new advert for Windows 8, Microsoft has a real dig at the iPad by using Siri. The ad shows Windows 8 tablet and the iPad next to each other with Siri apologising for not being able to … Read More

Disable in-app purchases on your iPad
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If you let your children use your iPad I would suggest that you turn off the ability to make in-app purchases.  Otherwise a free game that your child is playing could end up costing a fair bit of money. To do this you need to enable parental controls by going … Read More

Viewing and Closing Running Apps on your iPad
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Double-clicking the Home button shows you all the apps that are running on your iPad in a bar at the bottom of the screen. To switch to a running app just tap on it.  When done swipe the screen downwards to remove the bar. To close running apps, double-click the … Read More

Windows 7 Hibernation File
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By default Windows 7 will use up space on your hard drive for its hibernation file, but if you never use sleep, and always turn your PC off, then this will never actually be used. To disable hibernation and recover a little bit of hard drive space, launch REGEDIT, browse … Read More

How to shutdown Windows 8
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When I first used Windows 8 I found it unclear how to shut down.  Therefore I thought I would list the available options; To shut Windows 8 down, move the mouse cursor to the bottom right corner of the screen, click the Settings icon – or just hold down the … Read More

Windows XP and Office 2003 Support Ending Soon
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Microsoft has announced that support for Windows XP SP3 and Office 2003 will end in April 2014.  This basically means that you will no longer get any security updates or support on these products after that day. More information can be found in the Microsoft Article below. Support Ends in … Read More

Encrypt a volume in OSX Lion
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FileVault 2 got a big overhaul with OS X Lion, and one of the new features is the ability to encrypt an entire volume rather than just a your Home directory. You can access it by going into System Preferences, Personal, Security & Privacy and then the FileVault tab.  Turn … Read More

Start Button in Windows 8.1
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Looks like Microsoft is going to put back the start button in their new update to Windows 8, which is Windows 8.1. Microsoft said the move is intended to make Windows 8 a less frustrating experience for those who don’t have touch-based PCs. Windows 8 was designed for touch, “but … Read More

Remove “on behalf of” when sending message as another exchange 2003 user
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If a user has delegated access to another user, when another user tries to send an e-mail from that user, the sent message will appear from Sending user on behalf of delegating user In order to get rid of the “on behalf of” in send message and have it so … Read More

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