PC not turning on, Standby Power light blinking
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Is your PC not turning on? Yesterday we were assembling a new ASUS PC. The power supply had all the relevant components connected to it, however, when turning on the power switch, nothing happened! There was only a faint blinking from the standby power (SB PWR) switch, shown below: We … Read More

Wireless Keyboard And Mouse Interference
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Wireless keyboard and mouse interference can result in lag. While working on your laptop or computer, you may find that your wireless keyboard and mouse become unresponsive, stuttery and laggy. This can be very infuriating, but here are some steps to help resolve the problem. A common cause of wireless … Read More

Lenovo webcam not working in Windows 10
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A client called this morning as they were having issues with their Lenovo webcam. When trying to use the built in Lenovo webcam on their Windows 10 laptop they could not see the image from the camera and all they could see was an image with a grey background and … Read More

Export Google Chrome Passwords To CSV
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Looking how to export your Google Chrome passwords? Here’s how. After using Google Chrome for a while, no doubt you will save your passwords on the websites you frequently visit. Should you find the need to make a note of these saved passwords, Google Chrome introduced a feature to allow … Read More

SMBv1 error file share not secure
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In Windows 10 Fall Creators Update and Windows Server, version 1709 (RS3), the Server Message Block version 1 (SMBv1) network protocol is no longer installed by default. We spotted this recently at one of our customer’s site whereby a logon script was no longer mapping a particular network drive to an old … Read More

How To Fix Black Screen On Windows 10
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So you have started up your PC and upon logging in, all you see is a black screen with no icons or anything. A black screen may occur for a number of different reasons on Windows 10; it could be a connection issue between your screen and your PC, a … Read More

Number of Exchange Accounts Limit in Outlook
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By default the number of Exchange Accounts Limit in Outlook 2010 and Outlook 2013 is set at 10 Exchange accounts for a single Outlook mail profile. In most cases this is sufficient although we have had a few customers ask us to increase the number of Exchange Accounts limit in … Read More

3CX Partner and VOIP Services Provider
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We are pleased to announce that we are a 3CX Partner.  This means that we  can now supply and install 3CX VOIP Phone Systems be it installed locally onsite or in the cloud. More info about 3CX can be found here The technology to use internet to deliver phone calls … Read More

Apple Music App Disappeared From iPhone
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Struggling to find your Apple Music app on your iPhone home screen? Try not to panic. A number of users have noticed that stock Apple apps have disappeared with the iOS 10 update. The iOS 10 update allows built-in applications to be deleted, although, it is possible that the app … Read More

Cannot Close Or Force Quit Items on Mac Dock
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Has one of your programs crashed on your Mac and after trying to close or force quit the program, is it just not closing? It is likely that your Mac Dock has stopped responding. Please follow the steps below to relaunch your Mac Dock: Click to the Spotlight Search located … Read More

ESET Partner and Reseller
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We are please to announce that we are an authorised ESET Partner and Reseller.  As you may already know ESET provide a range of security products for all devices and platforms. Please feel free to contact if you have any questions about the following services; Cloud AntiVirus and Secuirty Web … Read More

You’ve been signed in with a temporary profile
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Have you just logged into your PC and received the following notification: “You’ve been signed in with a temporary profile”? This message can be a little disconcerting, as you may have noticed that all your shortcuts, documents and files are missing. However, do not fret because with a few simple … Read More

Disable Programmatic Access in Outlook
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We had a customer log a call today as they where using an application which sends an invoice email message to their customers. The application did this through Outlook however for each email they sent out they got the following warning message about Programmatic Access in Outlook: A program is … Read More

File Explorer Crashing Windows 10
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We all use File Explorer on our PCs to browse our files and folders to carry out our daily tasks. It gives us fundamental access to our documents and files on our computers and we heavily depend on it everyday. We have spotted a recurring issue within Windows 10 whereby … Read More

Microsoft Office Professional 2013 encountered an error during setup
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We came across a frustrating issue today where we simply could not install Microsoft Office 2013 Professional on a Windows 10 computer with the Anniversary Update.  Setup would start, then almost instantly stop and just say the following; Microsoft Office Professional 2013 encountered an error during setup We spent over … Read More

2TB Partition Size Limit in Windows
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The other day I was trying to install Windows Server on a 5TB disk array and I wanted to create one large 5TB partition.  When selecting the 5TB volume Windows always created a 2TB partition and would not create anything bigger. To fix this 2TB partition limit you can do … Read More

USB Device Not Recognised in Windows
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USB devices are used on every single PC, they are a fundamental method of how we interact with a machine. Everyday we use a mouse and keyboard, maybe use a memory stick or even connect a phone charger to our PC. We use USB devices so often and become dependent … Read More

Wi-Fi Does Not Have A Valid IP Configuration
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On numerous occasions in recent months, laptops and devices running Windows 8, 8.1 and 10 have been encountering the same wireless network issue. It might be that you have switched on your laptop, connected to your wireless network and noticed that you have no Internet access. You have tried to … Read More

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