Uckfield

About Us

For all new business enquiries for IT support in Uckfield, we offer a free initial consultation. We would be happy to come over and explain who we are, what we do and how we can help. And while we are there, we will have a look at any of your current issues.

TC-IT Services are based in Newhaven, East Sussex. We have a long history of experience plus a great track record of servicing clients in the Uckfield area.

TC-IT Services work with local companies in the Uckfield area to help streamline their IT infrastructure. To support out clients we use our IT expertise, competitive prices and tailored support packages. Not only can we support our clients remotely, but we also visit sites to tackle any physical or hands-on work.

Personalized Service

We have a passion for our field and aim to offer professional and friendly customer service. Every client is different, and we will personalize our service to fit you, not the other way around. Our aim is to get to know you, understand your company, how you work, your challenges to deliver relevant products and service with a personal touch.

For this reason, to date, we have never lost a customer or contract due to lack of service.  In summary, we guarantee to outperform your current supplier in Uckfield and provide you with a professional and personal service.

Send us a message

We would love to hear from you. Any questions, requests or feedback is welcome on our Facebook page. Share your experiences with TC-IT Services or simply come say hello.

Let us know your biggest challenge in IT.

 

Peace of mind

You can also feel reassured knowing that all of our engineers have the relevant qualifications, are fully insured and most importantly they are DBS checked.

It Support Services in Uckfield

From one-off issues to advice and on-going IT maintenance, we are here to help.

 

Tailored for you

We offer pay-as-you-go IT Support services and have a range of fully managed IT Support packages. Our services and offers can and will be tailored to you and your company needs. For example to support your core network or, alternatively, outsourcing all your IT to us.

To look after you we try and prevent issues before they even happen through our passionate managed IT support service. The cost of downtime hurts any business small and big, we are here to save you time and money. Our advanced remote monitoring software will keep your network running and immediately warn us of any issues.

Through the use of remote technology, we can potentially resolve your computer problems within minutes. In addition, we can provide face-to-face help and advice.

 

Service Desk

We run a fully manned helpdesk system and all IT Support issues are logged and prioritised accordingly. Upon logging a call you will receive a confirmation email, updates on the progress of your tickets and also notified when it is resolved.