IT Support Services in Polegate
TC-IT Services offer IT Support in Polegate, East Sussex. We offer a wide range of IT services and bespoke support packages to clients across Sussex and also London.
We work closely with companies in Polegate and the local area to help streamline their IT infrastructure. TC-IT Services provide a professional service with competitive prices and tailored support options.
All of us here at TC-IT Services genuinely love what we do and pride ourselves on the high level of service that we provide. Also, all of our engineers are DBS checked and possess industry standard qualifications. But don't just take our word for it, please have a look at what our customers have to say:Our Customer Testimonials
Our Services Overview
TC-IT Services offer a rang of IT support packages but also many industry leading IT services.
Whether you are looking for a new website, business telephone services or unlimited business broadband, we provide highly competitive prices with our enterprise standard services.
Here are are list of services that we provide:
Our IT Support Packages
If you require ad-hoc IT support for business, we offer pay-as-you-go IT support packages. Our rates are £55.00 + VAT per hour and this is calculated in 15-minute intervals.
If you would prefer to purchase a selection of bulk hourly support, we would be happy to provide you with a bespoke quotation.
If your business requires ongoing IT support, maintenance and administration, we offer fully tailored support options.
Our Support Process
- With all new business enquiries, we offer a free initial consultation. This would involve us visiting your business and help with any current issues you may be facing. Also, it gives us the opportunity to explain who we are, what we do and how we feel that we can help your business.
- Whether you have a one-off IT support issue and need some quick advice or you require ongoing maintenance, we have a range of support options to suit your business.
- We run a fully managed helpdesk in which IT support issues are logged and prioritised. When you log a support query, you will receive a confirmation email along with updates on your support ticket's progress and you will be notified when your issue has been resolved.
- Using a local IT support company like TC-IT Services is like having your own dedicated IT support department on hand, but without the associated costs of an internal support department.
- Out of hours support is available on request to reduce downtime for your business.
Enquire about our IT Support in Polegate Book Free Consultation