IT Support Newhaven

It Support in Newhaven

Our customers are our number one priority

TC-IT Services are based in the Newhaven Enterprise Centre on Denton Island. We have a large customer base in East and West Sussex and altogether we have over 20 years of experience in providing outstanding, high quality and cost-effective IT Support to businesses and educational institutes in the area.

For all new business or educational enquiries for IT support in Newhaven, we offer a free first consultation. We would normally come over and discuss who we are, how we work and how we can help you.

Don’t waste time managing multiple vendors. Our comprehensive IT services can manage your entire IT infrastructure, minimising administrative overheads.

Proud sponsors of Newhaven FC

IT Support Newhaven

Personalised service

TC-IT Services work with local companies in the Newhaven area to help streamline their IT infrastructure. To support out clients we use our IT expertise, competitive prices and tailored support packages. Not only can we support our clients remotely, but we also visit sites to tackle any physical or hands-on work.

We have a passion for our field and aim to offer professional and friendly customer service. Every client is different, and we will personalize our service to fit you, not the other way around. Our aim is to get to know you, understand your company, how you work, your challenges to deliver relevant products and service with a personal touch.

For this reason, to date, we have never lost a customer or contract due to lack of service.  In summary, we guarantee to outperform your current supplier in Newhaven and provide you with a professional and personal service.

We offer pay-as-you-go IT Support services and have a range of fully managed IT Support packages. Our services and offers can and will be adjusted to you and your company needs. For example to support your core network or, ad-hoc work or alternatively, outsourcing all your IT requirements to us.  Whichever option, we will make it work.

Outsourced IT Support in Newhaven

We run a fully manned helpdesk system and all IT Support issues are logged and prioritised accordingly. When you log a call you will receive a confirmation email, we will update on the progress of your tickets and also notified you when it is resolved.  If it cannot be done over the phone or remotely we will dispatch one of our ICT Specialists to your site.

You can also feel reassured knowing that all of our engineers have the relevant qualifications, are fully insured and most importantly they are DBS checked.

Network optimisation

Cloud VOIP solutions

Service desk

24/7 Remote monitoring

Reactive desktop and server support

Website design and development

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Disaster recovery

Local and cloud backups

Email, virus and cyber attack prevention

Cloud, onsite and hybrid olutions

No sales team, just ICT specialists with years of experience

Weekend and out of hours support options

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