file explorerOne of our customers recently experienced issues when searching for files in File Explorer. When searching for files and folders, it was unusually slow.

Here is a quick solution to resolve any slow searching issues:

Steps To Resolve Slow Searching In File Explorer

  • Open File Explorer from the taskbar at the bottom of your screen
  • Click on the View tab
  • Open Options from the right-hand side
  • Go to the Search tab
  • Press Restore Defaults

Many Windows 8 and 8.1 users experience this issue after having installed Classic Shell, a program which gives the look and feel of Windows 7. Classic shell enables a search setting which has a negative impact on searching: “Always search file names and contents (this might take several minutes)”. The steps above will ensure that this setting is disabled and restored to defaults.

For more information, click here or alternatively contact us for further assistance.