![Clicking on the Signature button causes Outlook to crash.]()
by Brahim | Feb 28, 2019 | General, Microsoft, Outlook, Software
The signature button causing Outlook to crash is a problem than can be infuriating to deal with. It can interfere with your work and slow down your ability to get on with the day.
However, the signature causing Outlook to crash can often be resolved with a very simple fix.
So we thought we’d share.
Solution:
First of all open the Start menu and select Settings.
Then go to Apps and select the Apps and Features sub-menu within.
The next step is to scroll down through the list until you find Microsoft Office Desktop Apps and then select it.
Once you’ve found it, Uninstall Microsoft Office Desktop Apps. Once it’s completed the uninstall, restart your computer.
Finally, once you’re logged back onto the computer, re-open Outlook and add the signatures. The signature should no longer be causing Outlook to crash.
This is a relatively common issue that faces windows users. It’s caused when you have originally installed the apps version of Microsoft office, then later installed the full version. Often this comes about due to the user getting a Microsoft subscription, but not exclusively.
A good tip for anyone installing the full version of Microsoft Office would be to check for the app version beforehand and uninstall it as needed.
Doing this would prevent this issue or any other potential issues creeping into the system as a consequence of the clash between these two versions.
For other solutions to your problems, please check our blog.
www.tc-itservices.com/our-blog
![Clicking on the Signature button causes Outlook to crash.]()
by Brahim | Jan 25, 2019 | Microsoft, Outlook, Software
A customer called unable to open outlook, which, after closing and then reopening outlook appeared to solve the problem. However, not ten minutes later the phone rang. They were now unable to open an email without outlook crashing, petulantly ignoring his request to view its contents, as it was clearly busy communicating with the server.
We did some investigating and decided removing his profile and forcing outlook to re-download the emails would solve this obviously corrupted email.
It didn’t.
The email refused to budge from its persistent communication with the server. Our next step was compromised by Outlook 2010 struggling to keep itself running when trying to download. The large amount of data being downloaded in a single effort, caused it to crash multiple times before we moved on. A self-inflicted injury.
Outlook 2010 became a dud, but luckily we had a copy of 2013 ready to go. Once that was installed, (with it’s own issues adding insult to injury of course), next up was to try and identify what in the email was causing the problem. Forwarding the email was our next plan. But our attempt to forward the message to our own inbox, merely attempted to open the contents as part of the message. Another clear dead end.
The next plan stepped up to bat. We’ll create a folder, place the problem email into it, extract the data and read it at our end to try and find the problem.
No need to open it, no problem right?
Despite our plan being completely flawless, it immediately failed.
Once we moved the email we found that opening the folder defaulted to opening the email. So we added a second, newer email to load first. But this revealed a new issue to ourselves. Namely when we re-opened outlook, it now crashed on a second, unrelated email in the main inbox.
This exposed that there was a bigger underlying issue than a single problematic email, namely that something common to both emails was to blame, not a singular unique issue.
This called for yet another trusty “new plan”™
Using safemode, we finally managed to open the previously unopenable emails and quickly determined the issue to be HTTP Images failing to load properly. This we can do!
The solution turned out to be simply setting a registry key to block the HTTP Images for Outlook and a quick restart of the computer.
Once it had restarted, there sat the mystery email, perfectly innocent, opening as if nothing had happened.
![Clicking on the Signature button causes Outlook to crash.]()
by Brahim | Jun 28, 2018 | Software
Looking how to export your Google Chrome passwords? Here’s how.
After using Google Chrome for a while, no doubt you will save your passwords on the websites you frequently visit. Should you find the need to make a note of these saved passwords, Google Chrome introduced a feature to allow you to export all of your Google Chrome passwords. To export your Google Chrome passwords, please take the following steps:
Export Google Chrome Passwords
- Open Google Chrome
- In the address bar, type in the following: chrome://flags
- In the search bar, type in: password export
- In the dropdown list, select Enabled
- Close Google Chrome and then open the browser again
- In the address bar, type in: chrome://settings/passwords
- You may need to wait a few minutes until all of your saved passwords appear
- You will see a button with three dots, click on this and press Export Passwords
- A security prompt will display asking you to enter your computer password, then you can choose the format to export the passwords
- Your passwords will then be downloaded in a CSV file which you can view.
For more information, click here. If you require any additional help and support, please feel free to contact us here: https://www.tc-itservices.com/contact
![Clicking on the Signature button causes Outlook to crash.]()
by Brahim | Mar 17, 2016 | Software
You may have done a lot of searching on this subject but have not yet found one simple solution. Password protecting or securing one PDF file is easy enough using Adobe Acrobat, if you know where to look. However, you may have found yourself in need of securing more than one PDF file but after endlessly looking through the different menus, you cannot find how to do it. So, I am going to show you how to secure and protect multiple PDF files using the current version of Adobe Acrobat Pro DC (Version 2015.010.20060).
*Before you begin, please make a copy of the PDF files you wish to secure and put them into one folder.
1.) Please download and install the trial of Adobe Acrobat Pro DC by clicking on the following link:
https://acrobat.adobe.com/us/en/free-trial-download.html
And then select “Get Started”.
2.) Once installed, open the program and click on the “Tools” menu.
3.) Scroll down and press on “Action Wizard”. Then select “New Action”.
4.) On the left-hand pane, under “Choose tools to add”, click on “Protection” and this will open some other options. Click on “Encrypt” then press the plus/arrow symbol to add the tool to the right-hand pane.
Once again, on the left-hand pane, click on “Save & Export” and this will open other options. Click on “Save” and then press the plus/arrow symbol to add the tool to the right-hand pane.
5.) On the right-hand pane, click on Encrypt and uncheck “Prompt User”. Then select “Specify Settings” and choose the required security method – in this demonstration, I will be setting up password security with some document restrictions.
6.) Under Document Open section, check the box stating “Require a password to open the document”.
– Enter a password that will later be used to open the PDF files.
– Under Permissions section, check the box “Restrict editing and printing of the document…” – Specify which restrictions you would like for the PDF file, enter a Change Permissions Password and click “OK”.
– It will then prompt you to confirm the document open password and change permission password.
7.) Click “Save” and enter an Action Name to save.
8.) Now you have created an Action that will secure and save multiple PDF files. On the right-hand menu, under Actions List, click on your Action. I have named my Action as “Secure Multiple PDFs”.
9.) Click on “Add Files…”, then select all of the PDF files you would like to secure and press “Open”.
– When you are ready, press start to begin the process.
It may take a few minutes, depending on how many files you have selected. Once complete, all of the files will be saved and when you open any of the files with Adobe Reader or similar, you will be prompted for the password to open the file and any restrictions you have specified will be enabled.
![Clicking on the Signature button causes Outlook to crash.]()
by Matt | Jun 26, 2013 | Software
We are often asked how to convert documents to PDF and I recommend BullZip PDF Printer to do this.
Once installed you simply open the document you want to convert, choose to print it and select BullZip as the printer. You will then be asked where you want to save the new PDF document and that is it.
You can get BullZip PDF Printer from the following link;
http://www.bullzip.com/products/pdf/info.php
