Partners and resellers of BackupAssist

Partners and resellers of BackupAssist

resellers of BackupAssistDo you have a backup plan?

We are now partners and resellers of BackupAssist.  With BackupAssist you can survive cyber attacks, ransomware, natural disasters, hardware failures and user accidents. BackupAssist guides you to a clear path to recovery. Backups are essential and having the right solution in place is crucial. Your solution needs to be reliable, easy to use and quick to perform any urgent data restores.

There are two options to choose from with BackupAssist, please find below a summary of both;

BackupAssist Classic

Achieve cyber-resilience with BackupAssist Classic – the right backup for SMEs running Windows Server environments. Discover how easy it is to protect yourself from ever losing data or suffering lengthy downtime.  Here are some of the core features of BackupAssist Classic;

BackupAssist 365

Users often think that their Office 365 and cloud data is backed up.  While there is some level of a cloud recycle bin and a deleted items retention period for Email in Office 365 that is just not enough, in our opinion, and you will also need a reliable and secure cloud backup solution. Summary below;

These are the reasons why we have become resellers of BackupAssist and if you want anymore information please – Contact us

Excel Blank Window Error

Excel Blank Window Error

Yesterday one of our clients encountered a very annoying error in Microsoft Excel 2016, a blank window error. Admittedly there was no actual error message, but when you can’t see any content it’s quite an issue. While we were investigating the issue we found that any Excel file we opened it would be blank or “grey”. However, we were able to open them if we went to File > Open, which was interesting.

We tried to repair, re-install and numerous other fixes but the one that ended up working was ticking a box then unticking it, how peculiar!

Steps to resolve Excel blank window error

  1. Open Microsoft Excel
  2. Go to File
  3. Options
  4. Advanced
  5. Under General tick the Ignore other applications that use Dynamic Data Exchange (DDE)
  6. Close and open Excel
  7. Then follow the same steps and untick the box

Excel Enabling DDE

 

What is DDE? Click to find out.

Need any help or have feedback? – Contact us

Automatic Replies (Out of Office) for Outlook

Today we are going to show you how to set up Automatic Replies (Out of Office) for Outlook. Simply follow our step-by-step guide below to create Automatic Replies for Outlook.

(This guide is applicable for Microsoft Outlook 2010 onwards)


Firstly, Click on to File in the top left-hand corner


And then click on to Automatic Replies


A window will open in the centre of the screen, in order to edit/type into it click on; ‘Send automatic replies’

Please note you can set a date and time range if you want but in this example we will not set one



Now you will be able to Type into both the Inside & Outside of the organisation tabs.

I have already filled out an example of inside, please note you will need to fill out the inside section REGARDLESS whether you going to use it or not, otherwise you wouldn’t be send automatic replies.


Once you have filled out you’re inside my organisation tab, click onto the outside my organisation. (If not look above)

Now you fill out your message to anyone, outside of the company who emails you.

When you are happy with it click ok.


Now you will see the Automatic Replies section has become highlighted, which means Automatic Replies will be sent to whoever emails you, until it is turned off.


Outlook will also display a banner for you when you are not in this menu. (See below)


To turn off Automatic replies click on ‘Turn Off’ under file OR on the banner above 


We hope that this has helped you add Automatic Replies to Outlook. Here are a number of other useful guides available on our blog.

Just visit https://www.tc-itservices.com/our-blog/ to find them or visit Microsoft’s official article here.

 

Sophos Authorised Partner & Reseller

TC-IT Services are very pleased to announce that we have become a Sophos Authorised Partner and Reseller. Sophos offer a range of antivirus, security and network protection software for a variety of systems and devices.

As a Sophos Authorised Partner, we will now be able to provide your company with award winning business protection and security software. Using the new Sophos Central system, we can manage all aspects of protection for your computers and devices from one central system. The system will allow us to proactively manage and protect your business systems from any potential threats.

Here are some of the main Sophos services we will be able to provide to your business:

  • Centrally Managed Protection & Security
  • Endpoint Antivirus Protection & Security
  • Network Firewall
  • Full Device Encryption
  • Spam Filtering for Email
  • Mobile Protection & Security
  • Ransomware Protection

If you would like to find out more about these services, please contact us by going here:
https://www.tc-itservices.com/contact/.

Click here to view our Sophos Partner Certificate.

Also, please visit the Sophos website for more information: https://www.sophos.com

 

 

 

Excel Blank Window Error

Adding An Office 365 Email Account On iPhone

Today we are going to show you how to set up your Office 365 email account on iPhone and your iPad. Simply follow our step-by-step guide below to add your email account on your chosen device.

Firstly, on your iPhone open Settings

office 365 email account iphone

Scroll down and select Passwords & Accounts

Press on Add Account

 

Tap on Exchange

Type your email address in the top box and then enter a description for your email account e.g. “Work Email”. Then press Next

On the next screen, press Sign In

Then enter the password for your email account and press Sign in

When prompted, Accept permissions to have the account on your phone

Lastly, select the services you would like to be synchronised on your phone and press Save

Once it’s all done, simply open the Mail app and start using your email account.

We hope that this has helped you add your Office 365 email account on iPhone. Here are a number of other useful guides available on our blog.

Just visit https://www.tc-itservices.com/our-blog/ to find them or visit Microsoft’s official article here.

 

 

 

Excel Blank Window Error

Adding An Office 365 Email Account On Android

Today we are going to show you how to set up your Office 365 email account on Android. You may find that there are different email apps that come bundled with your phone, but we would recommend using the built-in Gmail app.

Firstly, open the Gmail app on your phone.

Tap the menu icon in the top left corner and select
Settings > Add account > Exchange and Office 365.

Enter your email address and press Next

Enter your password and press Next

 

Then select OK on the pop-up below if it appears and continue.

If prompted to enter more information, enter the server: outlook.office365.com and click Next

Next, simply click OK or Activate to allow permissions on your phone.

Lastly, click Allow on the other messages that appear.

Once all done, simply open the Gmail app and start using your email account.

We hope that this has helped you add your Office 365 email account on Android. Here are plenty of other useful guides available on our blog.

Just visit https://www.tc-itservices.com/our-blog/ to find them!