A little earlier in the week, we came across an issue with Windows Backup whereby you could not see the Windows Server backup activity. Of course, this did concern us as it looked as though the backups were not running. See below:
After some digging, it turned out that the backup schedule was still in place and the backups were in fact still running.
Looking a little further into the issue, it transpired that it was the backup catalog that had become corrupt. The catalog is what stores information about your backup, such as the volumes being backed up and where they are located. When this becomes corrupt, you can no longer see information of the last backups that have run in the activity screen.
To fix the corrupt Windows Backup Catalog, please follow these steps below:
*Please note that by following these steps, you will delete the Corrupt Windows Server Backup Catalog. It is recommended that you reconfigure any backups following these steps.*
Fix Corrupt Windows Server Backup Catalog
- Firstly, click on the Windows button on the bottom left of your screen
- Then start typing: Command Prompt
- Right-click on Command Prompt and select Run as Administrator
- Copy and paste the following command:
wbadmin delete catalog [-quiet]
- Then press Enter / Return on your keyboard
When you next open Windows Server Backup, you will then see all those backups that have in fact been running all along!
We hope that this has helped you. Here are a number of other useful guides available on our blog.
Just visit https://www.tc-itservices.com/our-blog/ to find them or visit Microsoft’s official article here