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Corrupt Windows Backup Catalog

Corrupt Windows Backup Catalog

by | Apr 30, 2021 | Microsoft, Software

A little earlier in the week, we came across an issue with Windows Backup whereby you could not see the Windows Server backup activity. Of course, this did concern us as it looked as though the backups were not running. See below:

corrupt windows server backup

After some digging, it turned out that the backup schedule was still in place and the backups were in fact still running.

Looking a little further into the issue, it transpired that it was the backup catalog that had become corrupt. The catalog is what stores information about your backup, such as the volumes being backed up and where they are located. When this becomes corrupt, you can no longer see information of the last backups that have run in the activity screen.

To fix the corrupt Windows Backup Catalog, please follow these steps below:

*Please note that by following these steps, you will delete the Corrupt Windows Server Backup Catalog. It is recommended that you reconfigure any backups following these steps.*

 

Fix Corrupt Windows Server Backup Catalog

 

  • Firstly, click on the Windows button on the bottom left of your screen

 

  • Then start typing: Command Prompt

corrupt windows server backup

  • Right-click on Command Prompt and select Run as Administrator

corrupt windows server backup

 

  • Copy and paste the following command:
    wbadmin delete catalog [-quiet]

  • Then press Enter / Return on your keyboard

 

When you next open Windows Server Backup, you will then see all those backups that have in fact been running all along!

 

We hope that this has helped you. Here are a number of other useful guides available on our blog.

Just visit https://www.tc-itservices.com/our-blog/ to find them or visit Microsoft’s official article here

 

Using Different Fonts

Using Different Fonts

by | Mar 19, 2021 | General, MAC, Microsoft

Using non-default fonts

Give Yourself an Edge by Using Different Fonts
l

Font Choices

There are endless choices for fonts. Trying a new one is easy and can breathe new life on your website, publications and more.

Example Source

One of my favourite places to find new fonts is Google Fonts.

Sometimes you need something a little different but still professional. Simply sort by most popular and find simple but unique styles that won’t offend or overwhelm.

The four most popular Google Fonts

How to Use and install a new font - Windows Edition

1. Browse and select the font you desire

2. Download the font

3. Open or Save the file onto your computer

4. Extract the Archive

5. Double click the fonts you want to install, sometimes these come in many variations, you might want to choose a few or all to install

6. The font will open up, all that remains is to click “Install”

7. You can now use the font in any of your Windows applications, you will need to restart your program before it can use the new font

How to Use and install a new font - Mac Edition

1. Browse and select the font you desire

2. Download the font

3. Open or Save the file onto your mac

4. Extract the Archive

5. Double click the fonts you want to install, sometimes these come in many variations, you might want to choose a few or all to install

6. The font will open up, all that remains is to click “Install”

7. You can now use the font in any of your Mac applications, you will need to restart your program before it can use the new font

Send us a message

We would love to hear from you. Any questions, requests or feedback is welcome on our Facebook page. Share your experiences with TC-IT Services or simply come say hello.

Let us know your biggest challenge in IT.

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Safe senders and domains in the Outlook Web App in Office 365

Safe senders and domains in the Outlook Web App in Office 365

by | Oct 22, 2020 | 365, Microsoft, Outlook

In this post we will show you how to manage your safe senders and domains in the Outlook Web App

Office 365 has a very good email security and spam filtering system but sometimes it can be frustrating when you keep on getting the same old messages, from the old same senders, always going into your Junk Email folder.  Simply moving these emails back to your inbox does not have any effect and the next email you get from them goes back into the Junk Email folder.

If you are experiencing this issue and you have legitimate emails that are ending up in your Junk Email, you can easily add the email address to the safe senders and domains list which effectively whitelists them and stops the problem.

If you’re familiar with Hotmail or Outlook.com mail, it is a very similar process.

Here is what you need to do in the Outlook Web App in Office 365
  • Log into your Office 365 email account by going to https://portal.office.com

  • If Outlook doesn’t open by default, click on the Outlook app icon.

    manage your Safe Senders and Domains in the Outlook Web App in Office 365

  • At the top right of the screen, click on the settings wheel, and select View all Outlook settings.
  • Next click on the Junk Email section and then click on the Add button by the Safe senders and domains section.
  • Enter the email address or domain that you want to approve and click the save button – it is as easy as that!

Please contact us for further information or help on this topic.

Easiest way to login as a local user on Win 10 computers

Easiest way to login as a local user on Win 10 computers

by | Aug 24, 2020 | General, Microsoft

Administer

Switch User… Other User… How do I sign into another Domain?.. Carefully type in the computer name, backslash, username then password, OK great I’m in!

Here’s a little hack

.\

Use that instead of the full computer name and it automatically picks it up as the local computer.

Absolutely genius way to save some time and annoyance finding and typing the computer name!

.\Administrator

Best way to login as a local user on Win 10.

Best wishes to our apprentice Larissa

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How to improve the cyber security of your business

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How to improve the cyber security of your businessI haven't been attacked or targetedWhy should I improve my cyber security? Unfortunately, it is not a case of 'if' you get attacked but, when. As 80% of businesses are attacked on a daily basis, these attackers send...

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We are Cyber Essentials Certified It is easy to do and we were pleased to see that we had all the correct controls in place. We can now reassure our customers that we have taken the essential precautions needed to keep their organisations safe against cyber threats...

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Partners and resellers of BackupAssist

Partners and resellers of BackupAssist

by | Apr 28, 2020 | 365, Microsoft, Software

resellers of BackupAssistDo you have a backup plan?

We are now partners and resellers of BackupAssist.  With BackupAssist you can survive cyber attacks, ransomware, natural disasters, hardware failures and user accidents. BackupAssist guides you to a clear path to recovery. Backups are essential and having the right solution in place is crucial. Your solution needs to be reliable, easy to use and quick to perform any urgent data restores.

There are two options to choose from with BackupAssist, please find below a summary of both;

BackupAssist Classic

Achieve cyber-resilience with BackupAssist Classic – the right backup for SMEs running Windows Server environments. Discover how easy it is to protect yourself from ever losing data or suffering lengthy downtime.  Here are some of the core features of BackupAssist Classic;

  1. Drive imaging and bare metal recovery for physical and virtual servers. File based backups to cloud.
  2. Backup to USB HDD, NAS, RDX, A3, Azure and more.
  3. Granular backup and recovery of Exchange, SQL, Hyper-V.
  4. Ransomware protection for your backups.

BackupAssist 365

Users often think that their Office 365 and cloud data is backed up.  While there is some level of a cloud recycle bin and a deleted items retention period for Email in Office 365 that is just not enough, in our opinion, and you will also need a reliable and secure cloud backup solution. Summary below;

  1. Download and back up your cloud data to a local backup destination.
  2. You control your backups 100%
  3. Retain your data to meet compliance laws.
  4. Resilient to cloud account hacking.

These are the reasons why we have become resellers of BackupAssist and if you want anymore information please – Contact us

Excel Blank Window Error

Excel Blank Window Error

by | Apr 22, 2020 | Microsoft, Software

Yesterday one of our clients encountered a very annoying error in Microsoft Excel 2016, a blank window error. Admittedly there was no actual error message, but when you can’t see any content it’s quite an issue. While we were investigating the issue we found that any Excel file we opened it would be blank or “grey”. However, we were able to open them if we went to File > Open, which was interesting.

We tried to repair, re-install and numerous other fixes but the one that ended up working was ticking a box then unticking it, how peculiar!

Steps to resolve Excel blank window error

  1. Open Microsoft Excel
  2. Go to File
  3. Options
  4. Advanced
  5. Under General tick the Ignore other applications that use Dynamic Data Exchange (DDE)
  6. Close and open Excel
  7. Then follow the same steps and untick the box

Excel Enabling DDE

 

What is DDE? Click to find out.

Need any help or have feedback? – Contact us