We came across a frustrating issue today where we simply could not install Microsoft Office 2013 Professional on a Windows 10 computer with the Anniversary Update. Setup would start, then almost instantly stop and just say the following;
Microsoft Office Professional 2013 encountered an error during setup
We spent over an hour going through various posts, potential fixes and even official Microsoft Fixes but nothing seemed to work and we would just get the non descriptive error of “Microsoft Office Professional 2013 encountered an error during setup” literally a few seconds once you started the installation.
In the end the following simple solution allowed us to install Microsoft Office 2013
Go into Task Scheduler
Expand Task Scheduler Library, expand Microsoft and then delete the Office Folder
The other day I was trying to install Windows Server on a 5TB disk array and I wanted to create one large 5TB partition. When selecting the 5TB volume Windows always created a 2TB partition and would not create anything bigger.
To fix this 2TB partition limit you can do the following;
- Within Windows Setup, press Shift+F10 to open a command prompt window.
Type in diskpart
Then type list disk (shows the disks)
Then select disk 0 (selects the only drive I had – my array)
Lastly type convert gpt
- Once complete go back into the setup windows and click the “Refresh” button in the advanced disk manager and you will see one single disk which you can create a partition larger than 2TB.
I came across a strange error the other day whereby computer1 was able to ping computer2 but computer1 could not browse to it. I tried various things on both computers, disabling anti virus and firewalls but could not get them to communicate properly. In the end, and after some research, I found that the doing the following fixes it;
1. Run Command Prompt as Administrator
2. Type: netsh winsock reset
3. It will ask for a restart
4. Restart and all will work as normal.
We have seen an increased outbreak of Ransomware Virus Attacks over the last few weeks and we have had a number of attempted attacks on our clients.
These viruses encrypt all the data on your network, rendering all your files unusable and demand a ransom fee to de-crypt all your data.
The common way of these Ransomware Virus Attacks getting through to your network are by gaining remote access through weak passwords or by email attachments;
Users with weak passwords are the most at risk. The hackers are attempting to connect to servers with remote access, and guessing common/generic usernames and passwords. We are recommending all customers change their pc login passwords immediately and avoid common passwords such as hello/welcome/login/password/123456. Please try to ensure any password you use don’t use common words, have numbers, capitals and special characters.
The second most common method is through attachments on emails. The hackers send emails, which may appear genuine or normal, with virus attachments. The most common type are emails which appear to be delivery notes, voicemails from phones etc.
Here’s a link explaining what ransomware is;
Also Comparitech have some interesting stats about ransomware that you can find here;
If you have any concerns please email us at firstname.lastname@example.org or call 01273 987926
We like to get email notifications about our customer backups and we ran into a an error when configuring one of our sites. While configuring SBS2011 backup report emails I received the following error message;
To Fix the SBS2011 backup report emails you need to do the following
- Go into Exchange Management Console
- Navigate to Server Configuration and then Hub Transport
- Then go to the Properties of your Receive Connector
- Click the Network Tab and you should see that it is set to All Available IP Addresses
- Simply change this so that it is just the IP address of your server as per the screenshot below and the backup report emails will work once again.