Safe senders and domains in the Outlook Web App in Office 365

Safe senders and domains in the Outlook Web App in Office 365

In this post we will show you how to manage your safe senders and domains in the Outlook Web App

Office 365 has a very good email security and spam filtering system but sometimes it can be frustrating when you keep on getting the same old messages, from the old same senders, always going into your Junk Email folder.  Simply moving these emails back to your inbox does not have any effect and the next email you get from them goes back into the Junk Email folder.

If you are experiencing this issue and you have legitimate emails that are ending up in your Junk Email, you can easily add the email address to the safe senders and domains list which effectively whitelists them and stops the problem.

If you’re familiar with Hotmail or mail, it is a very similar process.

Here is what you need to do in the Outlook Web App in Office 365
  • Log into your Office 365 email account by going to
  • If Outlook doesn’t open by default, click on the Outlook app icon.

    manage your Safe Senders and Domains in the Outlook Web App in Office 365

  • At the top right of the screen, click on the settings wheel, and select View all Outlook settings.
  • Next click on the Junk Email section and then click on the Add button by the Safe senders and domains section.
  • Enter the email address or domain that you want to approve and click the save button – it is as easy as that!

Please contact us for further information or help on this topic.

Easiest way to login as a local user on Win 10 computers

Easiest way to login as a local user on Win 10 computers


Switch User… Other User… How do I sign into another Domain?.. Carefully type in the computer name, backslash, username then password, OK great I’m in!

Here’s a little hack


Use that instead of the full computer name and it automatically picks it up as the local computer.

Absolutely genius way to save some time and annoyance finding and typing the computer name!


Best way to login as a local user on Win 10.

Secure your Microsoft 365 account

Secure your Microsoft 365 account

Enhance the security of your Microsft 365 accountSecure your Microsoft 365 account by enabling MFA Using MFA (Multi-Factor Authentication) to secure your Microsoft 365 account account is crucial for enhancing the security of your account. Here are some reasons why you...

How to Keep a Windows Laptop Awake with the Lid Closed

How to Keep a Windows Laptop Awake with the Lid Closed

How to Keep a Windows Laptop Awake with the Lid Closed Using this guide people can learn how to keep a Windows Laptop Awake with the Lid Closed and continue using their laptop with external monitors when the laptop lid (screen) is closed. 1. Right-click the Start...

Being An Apprentice At TC-IT

my first 6 Months as an Apprentice.Introduction The journey of an apprentice is a thrilling adventure filled with challenges, growth, and invaluable experiences. As I reflect upon my first six months at TC-IT, I can't help but feel a sense of accomplishment and...

Best wishes to our apprentice Larissa

A baby fills a place in your heart you never knew was empty.Best wishes to our apprentice LarissaLarissa is off on maternity leave this Friday so we hosted a baby shower today at the office! We all want to say thank you for all your hard work this past year. You have...

Installing Office UC

Installing Office UC

Office UC

Please Note as of 1st May 2022 Office UC will be replaced with Cisco Webex, please refer to our blog posts

Office UC is the application to use with our provided telephone systems, communicate wherever you are.


Working from home has taken off especially with the COVID-19. To effectively work from home you need to be able to continue your work functions as normal. Customer queries, business talk, meetings, communications and more, telephones are a core need for any business.

By choosing us to support your telecoms we can provide an easy to use the app for when your staff need telephone access from home or on the go.

It’s a Telephone

A fully-fledged telephone where you need it when you need it. TC-IT have had great success using the apps when we had to work from home per government guidance. Additionally, we can use it to work from home on any ordinary day. Undoubtedly a useful feature is to separate your personal and work numbers, none of us want our clients to reach us on personal numbers at any time of the day… Therefore we phone them from our work numbers and keep our professionalism.

Personally I was amazed at how crystal clear the audio was over the Office UC app than for example Microsoft Teams chat. Amazingly, it’s much easier hearing and speaking to colleagues, customers and clients alike.

Why not contact us today to find out how you can streamline your telephone system?

Manage Your Android Devices

Manage Your Android Devices

In this case scenario, the aim is a simple solution to manage Android devices.

Here at TC-IT Services, our aim is to always find the most appropriate and relevant solutions for our customers and clients. Some example requirements is a locked-down tablet with a few apps that are accessible, no browser or access to settings.

The decision was made to go with esper.


It is a straightforward solution that meets our needs.

With their custom launcher, we can really lock down what can be accessed. Subsequently, their launcher will only display our chosen apps. In the setup, we chose the Esper DPC Launcher.

We can also lock down the settings menu and set a pin to it.
Thus we’re left with a locked-down Android device, with a few apps to open and launch.
Additionally, we have enabled a feature that we thought would be very useful for our client, it’s called Geofence.
This feature allows us to create an area where the devices will function. If the devices go outside of this area they are automatically locked.
In conclusion, the picture below shows the device has left the area and is locked, it can only be unlocked by an administrator or by returning to the catchment area.
TC-IT would love to help you find the right solution for your needs. Please contact us today and see what we can do for you.
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Partners and resellers of BackupAssist

Partners and resellers of BackupAssist

resellers of BackupAssistDo you have a backup plan?

We are now partners and resellers of BackupAssist.  With BackupAssist you can survive cyber attacks, ransomware, natural disasters, hardware failures and user accidents. BackupAssist guides you to a clear path to recovery. Backups are essential and having the right solution in place is crucial. Your solution needs to be reliable, easy to use and quick to perform any urgent data restores.

There are two options to choose from with BackupAssist, please find below a summary of both;

BackupAssist Classic

Achieve cyber-resilience with BackupAssist Classic – the right backup for SMEs running Windows Server environments. Discover how easy it is to protect yourself from ever losing data or suffering lengthy downtime.  Here are some of the core features of BackupAssist Classic;

BackupAssist 365

Users often think that their Office 365 and cloud data is backed up.  While there is some level of a cloud recycle bin and a deleted items retention period for Email in Office 365 that is just not enough, in our opinion, and you will also need a reliable and secure cloud backup solution. Summary below;

These are the reasons why we have become resellers of BackupAssist and if you want anymore information please – Contact us