About us

ABOUT Us

We love what we do

TC-IT Services are based as a small company in beautiful Sussex.

Altogether we have many years of experience in providing professional, high-quality, and cost-effective IT Support. Not only do we support businesses of any size but also individual and group home users. Furthermore, we have an extensive customer base and provide IT Support throughout the South of England and London.

From one-off issues to advice and on-going IT maintenance, we are here to help.

Tailored for you

We offer pay-as-you-go IT Support services and have a range of fully managed IT Support packages. Our services and offers can and will be tailored to you and your company’s needs. For example to support your core network or, alternatively, outsourcing all your IT to us.

To look after you we try and prevent issues before they even happen through our passionate managed IT support service. The cost of downtime hurts any business small and big, we are here to save you time and money. Our advanced remote monitoring software will keep your network running and immediately warn us of any issues.

Through the use of remote technology, we can potentially resolve your computer problems within minutes. In addition, we can provide face-to-face help and advice.

Service Desk

We run a fully manned helpdesk system and all IT Support issues are logged and prioritised accordingly. Upon logging a call you will receive a confirmation email, updates on the progress of your tickets, and also notified when it is resolved. We can also provide you with access to your tickets so that you can see how many calls are being logged by you and your staff.

Using TC-IT Services is like having your own dedicated IT Support department on hand, but without the associated costs.

Peace of mind

You can also feel reassured knowing that all of our engineers have the relevant qualifications, are fully insured and most importantly they are DBS checked.

Customer focussed

We genuinely love what we do. Coming to work for us is like a hobby and not a chore.

Clearly, we don’t see every customer in the same way – we customise what we do to fit your needs, not the other way around.

As a result, we go out of our way to understand how you work and the challenges that you face. In addition to delivering products and services that exactly meet your needs.

Above and beyond our competitors

With a long history of experience and a great track record, TC-IT Services provide a range of IT support services and more to local clients based in Sussex.

We have an extensive customer base and to date have never lost a customer or contract due to lack of service. That is why we guarantee to out-perform your current supplier to provide you with the best professional service.

We take our services to the next level

TC-IT Services provide a value-added service by means of removing the hassle of trying to communicate with people who seem to speak another language.

By outsourcing your company’s IT requirements, you will reduce staff overheads for your company and consequently improve your overall performance and profit margins.

Our Team

The people who make IT work

Matthew

Matthew

Managing Director

Chris

Chris

Service Desk Manager

Gary

Gary

ICT Team Leader

Brahim

Brahim

Senior ICT Specialist

Lucy

Lucy

Finance Director

Larissa

Larissa

ICT Apprentice

Harry

Harry

ICT Apprentice

Marhil

Marhil

ICT Specialist

Keiron

Keiron

ICT Specialist

Gracie

Gracie

Head of Security

You can talk to any of us