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SBS not showing users in the SBS Console or POP3 Connector

I came across an issue where a user account that was not created via the SBS Console was not showing up in the SBS Console or in the POP3 Connector.  To get the user to show in the console you need to do the following; 1. Open Active Directory 2. Click View and then...

Convert Documents to PDF

We are often asked how to convert documents to PDF and I recommend BullZip PDF Printer to do this. Once installed you simply open the document you want to convert, choose to print it and select BullZip as the printer.  You will then be asked where you want to save the...

Take a screenshot on a Mac

Below are the keyboard combinations that you can use to take a screenshot on a Mac; Command-Shift-3 – This takes a screenshot of the entire screen and saves it to your desktop. Command-Shift-4, then select an area – This takes a screenshot of the selected...

Setting the default program to open files in Windows

I often get calls from people saying that they are trying to open a file and the wrong program is opening it.  This is easily sorted by doing the following steps (I will use a PDF file in this example); 1. Close all running programs (email, internet etc.) 2. Click...

Creating an Image Backup on a Windows 7 PC

It is easy to take an image backup of your PC in Windows 7 which you can use to restore your entire system. All you need is a removable hard drive (you can also backup to DVD and network but a hard drive is much easier) and then to follow these steps; 1. Press start...